Terms and Conditions

1. Acceptance of Terms

By accessing and using the services provided by Bobcares ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Bobcares provides DevOps consulting, infrastructure management, and technical support services including but not limited to:

• Kubernetes consulting and management
• CI/CD pipeline development
• Cloud infrastructure optimization
• 24/7 technical support
• System monitoring and maintenance
• Security and compliance consulting

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services in compliance with applicable laws
• Not attempt to gain unauthorized access to our systems
• Report any security vulnerabilities or issues
• Pay all fees and charges in a timely manner

4. Payment Terms

Payment terms are as follows:

• All fees are due upon receipt of invoice
• Late payments may result in service suspension
• Prices are subject to change with 30 days notice
• All fees are non-refundable unless otherwise specified
• Taxes will be added where applicable

5. Service Level Agreement

Our service level commitments include:

• 99.9% uptime guarantee for managed services
• Response time of 2 hours for critical issues
• 24/7 support availability
• Regular system monitoring and maintenance
• Monthly performance reports

6. Intellectual Property

All content, trademarks, and intellectual property on this website and in our services are owned by Bobcares or our licensors. You may not use, reproduce, or distribute any of this content without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Bobcares shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

8. Indemnification

You agree to indemnify and hold harmless Bobcares from any claims, damages, or expenses arising from your use of our services or violation of these terms.

9. Termination

Either party may terminate this agreement with 30 days written notice. Upon termination:

• All services will be discontinued
• Outstanding fees must be paid
• Your data will be handled according to our data retention policy
• Access to our systems will be revoked

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: